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If you need additional assistance, you can email help@wiredgeorgia.com.
Q. How do I upload my files?
A. We suggest you upload your files via FTP (File Transfer Protocol). We recommend using a free FTP client such as SmartFTP. Connect using your domain name (as the address), your username, and password.
Q. How do I send email?
A. In your email program, set the SMTP server as mail.yourname.com. You should now be able to send email from your server.
Q. How do I check my email?
A. In your email client, use your full email address as the username, and the password you setup. Use mail.yourdomain.com as your POP3/email server. We recommend using Outlook Express which comes with Windows.
Q. Where are perl, sendmail, and date located?
A. 1. sendmail /usr/bin/sendmail
2. perl /usr/local/bin/perl
3. date /bin/date
Q. How long does it take to transfer a domain?
A. The length of time before you see your account show up with your domain name depends on how often your ISP's DNS servers are updated. Generally this process takes from 12 to 48 hours.
Q. What file extensions should I use for CGI scripts?
A. We recommend using .cgi for your CGI scripts.
Q. Why do I get a forbidden error when trying to access my CGI scripts through a web browser?
A. Your permissions are not set correctly on the CGI file. In FTP, change the CHMOD of your CGI file to 755. Changing this will allow the CGI script to be executed.
Q. Why do I get "500 Internal Server Error?"
A. Either the file permissions are not set correctly (see the solution for the question above) or there is an error in your CGI file.
Q. How do I use Server Side Includes (SSI)?
A. First, your file name must end with .shtml instead of .html.
- To include another file in your .shtml page, use the following line in your code.
<!--#include file="file.html"-->
- To execute a CGI script from your .shtml page, use the following line in your code.
<!--#exec cgi="cgi-bin/file.cgi"-->
Q. What if I exceed my monthly traffic usage?
A. If you choose the right account for you this shouldn't happen, but if it does, the charge is $5.00 per gigabyte of traffic over your limit.
Q. If you need to cancel an account, you can use the following button.
A. 
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